This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Orivelly (the “Site”, “we”, “us”, or “our”).
By using our Site, you agree to the collection and use of information in accordance with this policy.
PERSONAL INFORMATION WE COLLECT
Device Information
When you visit the Site, we automatically collect certain information about your device and browsing activity, including:
- Web browser type and version
- IP address
- Time zone
- Device type and operating system
- Referring website or search terms
- Pages viewed and time spent on pages
- Interaction data (clicks, scrolling behavior, etc.)
We refer to this automatically collected data as “Device Information.”
Technologies Used
We collect Device Information using the following technologies:
- Cookies – Data files stored on your device that help improve your browsing experience and remember preferences.
- Log files – Track actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web beacons, tags, and pixels – Electronic tools used to analyze how users interact with the Site and marketing campaigns.
For more information about cookies and how to disable them, visit: http://www.allaboutcookies.org
Order Information
When you make or attempt to make a purchase through the Site, we collect certain information, including:
- Full name
- Billing address
- Shipping address
- Payment information (processed securely via our payment providers; full card details are not stored by us)
- Email address
- Phone number
We refer to this as “Order Information.”
Text Marketing & Notifications (SMS)
By subscribing to our SMS marketing, you agree to receive recurring automated promotional messages at the phone number provided.
- Consent is not a condition of purchase
- You can unsubscribe at any time by replying STOP
- For assistance, reply HELP
- Message and data rates may apply
Definition of Personal Information
In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use the information we collect for the following purposes:
Order Processing & Fulfillment
- Process payments securely
- Prepare and ship orders
- Provide order confirmations and invoices
- Manage returns, exchanges, and customer service requests
Customer Communication
- Respond to inquiries and support requests
- Send order updates and shipping notifications
Fraud Prevention & Security
- Screen transactions for potential fraud or risk
- Verify identity when necessary
Marketing & Advertising
- Provide you with relevant product recommendations
- Send promotional emails or SMS messages (only if you opt-in)
Website Optimization
- Analyze customer behavior and site performance
- Improve product offerings, user experience, and marketing campaigns
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with trusted third parties to operate our business effectively, including:
-
Shopify – Our ecommerce platform that powers our online store
https://www.shopify.com/legal/privacy -
Google Analytics – To understand how customers use our Site
https://www.google.com/intl/en/policies/privacy/ - Marketing Platforms (e.g., email/SMS providers) – To send communications and promotions
These third parties only use your information as necessary to perform their services.
Legal Requirements
We may also disclose your Personal Information if required to:
- Comply with applicable laws and regulations
- Respond to legal requests such as subpoenas or court orders
- Protect our rights, property, or safety
BEHAVIORAL ADVERTISING
We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you.
You can learn more about targeted advertising here:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Opt-Out Options
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads
- Bing: https://advertise.bingads.microsoft.com
You can also opt out via: http://optout.aboutads.info/
DO NOT TRACK
Please note that we do not modify our Site’s data collection practices in response to “Do Not Track” signals from your browser.
YOUR RIGHTS
Depending on your location, you may have rights regarding your Personal Information, including:
- The right to access the data we hold about you
- The right to request correction or updates
- The right to request deletion of your data
- The right to object to certain types of processing
If you wish to exercise any of these rights, please contact us using the information below.
DATA RETENTION
We retain your Order Information for our records and to comply with legal obligations unless and until you request deletion of your data.
DATA SECURITY
We take data security seriously. Your information is protected using:
- SSL (Secure Socket Layer) encryption
- Secure payment gateways
- Industry-standard security measures
While no system is 100% secure, we implement strong safeguards to protect your data.
INTERNATIONAL DATA TRANSFERS
Your information may be transferred and processed outside your country, including in the United States or other jurisdictions where our service providers operate.
By using our Site, you consent to this transfer.
MINORS
This Site is not intended for individuals under the age of majority in their jurisdiction.
By using this Site, you confirm that you meet the legal age requirement or have parental consent.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.
Any updates will be posted on this page.
CONTACT US
For more information about our privacy practices, or if you have questions, requests, or complaints, please contact us at: contact@orivelly.com